Return Policy

At Taylor Brio, we want you to be completely satisfied with your purchase. If there is an issue with your order, we are here to help.

Returns for Damaged or Defective Items
If your product arrives defective or was damaged during shipping, we offer a 100% satisfaction guarantee. Please contact us immediately at contact@taylorbrio.shop with photos or video of the damage. We will provide you with a return address and offer you a replacement or a full refund, depending on your preference.

Returns for Other Reasons
If you are unsatisfied with your order for any other reason, please reach out to our support team. We will do our best to make it right. Please note that for standard returns where the product is not defective, customers are responsible for paying the return shipping costs.

Return Window
You may request a return or refund within 15 days after the guaranteed delivery period (45 days) has expired.